
I already ordered online on any of Enzo’s websites
If you already purchased on a previous enzo website (enzolifesciences.com or axxora.com), we have already prepared your new online account.For…
Thu, May 23, 2024

How to reset my password
From the my account page, click on the “Reset your password” link. You will then have to enter your email…
Thu, May 23, 2024

Enzo Clinical Lab Services are now part of Labcorp
For questions regarding medical records prior to July 24, 2023, please mail, email, or fax requests to Iron Mountain at:…
Mon, May 13, 2024

Taxes and VAT
Taxes will be estimated at checkout. Any variations in the tax tables will be reflected on the final invoice. VAT…
Tue, Apr 02, 2024


Where is my shipment?
After being shipped, Enzo will email a copy of your invoice with a tracking number. In the near future, your…
Tue, Apr 02, 2024

Has my order been processed yet?
Each time your order status updates, a notification email will be sent to you. You will also be able to…
Tue, Apr 02, 2024

What if I need to change my order after placing it online?
Once an order is placed online, your order cannot be modified from our website.Please get in touch with your customer…
Tue, Apr 02, 2024

I have multiple shipping addresses
Once your customer number is provided and validated by our customer service team, all your approved shipping addresses will be…
Tue, Apr 02, 2024

I forgot my password
Navigate to the My Account Page: https://www.enzo.com/my-account/ Select “Lost Your Password”: On the “My Account” page Enter Your Email Address…
Tue, Apr 02, 2024